What we do
We are in the business of learning and typically partner with organizations that are committed to the journey of continuous improvement. Through adaptive solutions, we offer proven expertise, better efficiency, decision support, and a long-term partnership that will take you further than anyone else.
Things we pride ourselves on
We work with
We operate in
We serve customers in
Our spirit is one of innovation
We are continuously enhancing our products, processes, and people to offer a complete learning and development platform. We reinvest a
large portion of our budget in research and development to stay a step ahead of the evolving needs of our customers and partners.
The prestigious “Cool Vendors in Education” 2014 report by Gartner profiles vendors whose products and services are innovative, intriguing and impactful in the arena of adaptive learning. Blue leverages all four of the elements in Gartner’s Nexus of Forces - information, cloud, mobile, and social - to create an adaptive learning experience.
IMS Global’s annual Learning Impact Awards recognize outstanding, innovative applications of educational technology to address the most significant challenges facing the global education market. Bluepulse was awarded a bronze medal for its evidence-based learning improvement in educational institutions.
Metrics That Matter was ranked as a learning leader in 2011 and 2012 by independent analyst firm Bersin & Associates. The award recognizes organizations that drove significant business impact with innovative and effective approaches to employee learning and talent management.
Training Industry monitors the best providers in the training marketplace that help support enterprises with their corporate learning and development programs. Metrics That Matter is recognized as a Top 20 Assessment and Evaluation platform based on quality, innovativeness, number of clients/users, and other criteria.
How we got here
It all starts here
New: Blue classic
First true enterprise feedback management solution
on the market
Upgrade: Blue classic V2
Support for continuous surveys and enterprise-wide
360 feedback capability
First enterprise-class all-in-one evaluation platform
Addition of central/major survey support and
discontinuation of Blue Classic
Upgrade: Blue III V5
Leading course evaluation solution - selected in every
RFP/Tender issued for 33 months in a row
Introduction of the Blue-SIS Enrollment data transformation system
Instructor dashboards, relational demographics, and support for rater-based aggregate reporting
Feed analytics, support for enterprise applications, and professional development features including activity reporting and goal tracking
New: machine learning center of excellence
Machine learning implementation for learning related sentiment analysis and automated feedback response suggestion engine
Addition: Metrics That Matter (MTM)
Through its acquisition of MTM from Gartner, we now offer a specialized learning measurement solution to corporate universities
Enhanced API support, additional enterprise connectors for ERP, CRM, BI, and LMS integration
Automated portfolio and personalized reporting, improvement recommendations, and organizational analytics
Unified data integration and single sign-on with all Explorance platforms including Blue, Bluepulse, and MTM
Evolution: machine learning center of excellence introduced
Automated contextual categorization and support for predictive analytics
Upgrade: Metrics That Matter (MTM)
Enhanced enterprise infrastructure capabilities, value-add reports, and dashboarding
What customers are saying
Explorance is an excellent company to work with and their Blue system has no comparison when it comes to survey tools to capture the customer experience and satisfaction. … Whether you are working with their Professional Services team or Customer Support their response is excellent and without a glitch. I would not hesitate to recommend them and their products.
Office of the CEO/ Customer Care
Our experience with Blue 360 and Explorance has been phenomenal with respect to product flexibility and excellence… Using Blue 360 has allowed us to concentrate on our business and leave the assessment process in the expert hands of professionals such as the team at Explorance.
VP Business Relationships
Bluepulse gives a voice to students who may not feel comfortable speaking up in class or providing face to face feedback to the instructor. The application is mobile device compatible so both faculty and students have the ability to remain engaged at any time throughout the semester. (…)
Exec. Director, Institutional Research & Planning
As a global leadership development company, we were seeking a 360 assessment partner that provided us with robust multi-rater assessment features that were comparable to other providers, reporting and analytics, a flexible turnkey process, and is customer-focused and interested in growing with us long-term. Blue/360 and the Explorance employees continues to deliver on their promises…
Product Director, Assessments & Analytics
We have been using BLUE 360 for approximately 10 years and find the software provides a great deal of flexibility when it comes to implementing 360s…. Overall we are very satisfied with the product and the level of service provided by their help desk - we are always discovering new ways we can use the tool.
Director - Measurement and Communications Services
We have been using Blue 360 here at our college since 2006. It is a staple to our graduate programs and is used in many of our undergraduate programs. The product is a top notch true 360 survey tool which respects the confidentiality and anonymity of the process. Explorance is one of the easiest vendors I have ever had the pleasure of working with…
Senior Manager, IT Operations
We chose Explorance because of their experience in this region of the world, as well as the customization capabilities of Blue 360 degree feedback and its strong reporting features. Explorance has consistently demonstrated professional and technical capabilities assisting S-Chem with the rollout of the 360 Feedback process.
Learning and Development
We chose Blue for several reasons. In particular, we liked the flexibility, the analytics features, and the ability to customize it the way we needed it, particularly at the department level.
PhD., Dean of Business, Professional and Technology Education
Blue's ability to take my complicated, 42-department, 28-questionnaire, multi-report evaluation (…) left me feeling confident that I can continue to improve my process and the information I will be able to share with my instructors, departments, and deans.
College Course Evaluation Coordinator
Student engagement through formative evaluation is an imperative component to retention and success. Receiving in-time feedback with the freedom of anonymity generates pedagogically meaningful relationships between the faculty and student. Bluepulse 2, by Explorance, is the answer for our institution.
Peter A Baccile
Senior Director for Online Learning
We chose Blue because we were manually doing faculty/course evaluations, sending out links to Survey Monkey, etc. (…) the ROI for Blue made the investment well worth it. We will be able to free up time to work on other projects instead of manually working on faculty evaluations. Yay!
Director of Instructional Technology and Assessment
We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews.
Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution of student insights.
Manager Information Strategy and Survey
Explorance has a solid piece of software that does more than one thing. Any company can create software to do a survey, but that’s not where the true value is. The true value is in a complete integration: with in-house data, with the student information system, and then being able to produce good reports from all that data together.
Senior Research and Planning Analyst, Institutional Research
In selecting Explorance as our strategic partner, in Blue we have a true solution that has taken our capability to the next level. … it is adaptable to a wide range of data collection, analytics and reporting needs, and we have a wide range of Fortune 500 stakeholders who appreciate the modern look, feel and logic of their new interface.
Senior Program Manager
One of our major criteria was hosting our data on a Canadian server – we are collecting data from a vulnerable population (children) so retention in Canada was important. We were VERY impressed with Samer’s demo, particularly because it was focused to our needs despite the fact that we are an unusual type of client for Explorance (a k-12 school district). (...)
Bluepulse has definitely reduced the number of surprises we see at the end of semester on course evaluations. It provides real data that faculty can use for their own professional development in addition to their pedagogical improvement.
Assistant Provost for Institutional Analysis and Effectiveness
Adopting a Portfolio Evaluation Model was a game changer in Cigna University’s analytic strategy. [...] It established a consistent, scalable process that introduced significant efficiencies into our data collection and analysis. In doing so, we were able to group courses and programs for more meaningful analysis and shift our measurement from data collection to better data utilization.
Director of Learning Analytics
The MTM platform and methodology is helping us better mine data-driven insights, which in turn allows us to better evaluate the impact our L&D experiences are having on the business. MTM is the primary catalyst helping us move from simple reporting to true insight-driven evaluation!
Senior Director, Commercial Capability Development
Learner feedback from MTM on our onboarding program helped us identify opportunities to further tailor the program to fill specific needs that hadn't been covered in the past. We were able to react quickly to fill these gaps for our new hires.
Vice President, Global Learning Excellence CLO Learning Elite Gold Winner
The ability to have Blue on the premises using our own security and authentication methods makes us feel much more confident about the safety of this data.
IS Manager of Web Services
Most 360 degree feedback systems are built around the provider’s models. Blue lets you build a 360 around your own. This is a key selling point when we approach clients.
The product is easy to use, has many great features, and integrates with existing platforms … The response rate monitor allows users the ability to track the day of the week and hour of the day that responses are received so marketing efforts and automatic reminders can be scheduled for maximum impact.
Exec. Director, Institutional Research & Planning
By facilitating direct communication between teachers and students and providing accessible data, Bluepulse enables instructors to better understand and address students’ expectations.
Dean of Learning and Teaching, Academic Portfolio
Connect with like-minded
leaders and administrators
We are strong believers in community and the benefits that they provide.
The Bluenotes Group and MTM Impact Community serve as education
sources for peer organizations and Explorance to build strong domain
expertise. The communities also lobby and influence our roadmap ensuring
that our offerings are always steps ahead and meet their needs.
The Bluenotes Group is a united family of Blue users. It is a forum for Blue users to meet, greet, share successes, and learn from one other. The Bluenotes Group hosts annual user conferences connecting the Blue global community, including Bluenotes global, Bluenotes APAC, Bluenotes MENA, Bluenotes Europe, and Bluenotes Canada.
MTM Impact Community
The MTM Impact Community is a place where Metrics That Matter users can connect, share, discuss, and learn from each other. Events are hosted by community members and Explorance employees and cover best practices, training, new product features, and more. The community hosts an annual symposium to connect the MTM global community.