Journey Analytics Solutions

Connect the dots and get a full picture to understand the story of the lifelong learner.

Optimize the journey of the lifelong learner at every touchpoint

Surveys tell one part of the story. They capture a particular experience at a particular time. What if you could capture the ongoing journey of your people and tell the full story? Welcome to Journey Analytics (JA), a holistic approach to collecting feedback that goes beyond just surveys. What sets JA apart is the ability to receive and provide constant feedback and comprehensive analysis marking all improvements for the lifelong learner – from when they’re students in higher education to employees at the workplace.

Execute and manage all your stepwise surveys through Experience Management. Minimize feedback delays and track improvements with Continuous Listening. Access flexible reporting and dashboarding while tapping into qualitative feedback (direct, indirect, and inferred) with Decision Support.

Higher education

Student Journey Analytics

Understand your students’ full story with the 3 cornerstones of Student Journey Analytics (SJA): student experience management, continuous listening, and decision support.

Find out today how we’ve partnered with Higher Education institutions to implement their Student Journey Analytics strategy.

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Enterprise

Employee Journey Analytics

Develop a comprehensive Employee Journey Analytics (EJA) process through the 3 key cornerstones: employee experience management, continuous listening, and decision support

Find out today how we can partner with you to implement an Employee Journey Analytics strategy at your organization.

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Optimize every touchpoint along the student and employee journey.

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