Optimize the journey of your key stakeholders at every touchpoint
Surveys tell one part of the story. They capture a particular experience at a particular time. What if you could capture the ongoing journey of your people and tell their full story? Welcome to our approach to Experience Management (XM), a holistic process of collecting feedback that goes beyond just surveys. What sets our approach to experience management apart is the ability to receive and provide constant feedback and comprehensive analysis, marking all improvements for your key stakeholders – from when they’re students in higher education to employees at the workplace.
Execute and manage all your stepwise feedback processes through experience management. Minimize feedback delays and track improvements with continuous listening. Access flexible reporting and dashboarding while tapping into your qualitative feedback (direct, indirect, and inferred) for unrivaled decision support.
Student Experience Management
From Application to Graduation
Find out how we’ve partnered with higher education institutions to implement our SXM approach.
Employee Experience Management
From Hire to Retire
Find out today how we can partner with you to implement a successful EXM approach.
Optimize every touchpoint along the student and employee journey.