The Only AI Platform To Capture The Authentic Voice Of Your People
MLY [mi-lee] is an AI platform that distills data-driven actionable feedback from massive amounts of unstructured communication – with machine learning (ML) models purpose-built for Higher Education, Human Resources, and Learning & Development.
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Deeper Understanding of Your People Needs and Expectations
MLY is the only AI platform purpose-built to address the student and employee journeys. With three different models, MLY categorizes comments, reviews, and social posts into Student Experience, Employee Experience, and corporate Learning relatable terms.
SEI Student
Experience
Insights
- Quality/delivery
- Engagement
- Readings
- Labs
- Tutorials/workshops
- Difficulty
EEI Employee
Experience
Insights
- Workload
- Work-life balance
- Job security
- Work at home
- Discrimination
- Diversity
ELI Employee
Learning
Insights
- Instructor
- Class-participation
- Learning activities
- Training material
- Expectations/objectives
- Software
“ Award-Winning ML Analytics Solution
Helps Human Resource and Academic Leaders
Build a More Robust and Agile Workforce ”
Listen to what people have to say. Act on data.
MLY helps leaders drive impact by distilling feedback from students and employees written communication, translating at scale what people have on their heart and mind - into timely and actionable data-driven insights.
Topic-specific Sentiment Analysis
Get an accurate representation of a population's feeling (positive, negative, neutral), and the ability to dig into specific topics and themes.
Bottom-up Recommendations
Go beyond sentiment analysis with crowdsourced recommendations on what to start, continue, or stop doing.
Alert Models
Raises any sensitive topics that impact student or employee experience and require immediate attention.
![MLY Source-Agnostic AI Platform](https://explorance.wpenginepowered.com/wp-content/uploads/2023/10/MLY-Source-Agnostic-AI-Platform.png)
Understand the bigger picture, beyond survey feedback
MLY empowers organizations to listen inside and out by gathering insights not only from internal survey comments, but also from external channels, such as reviews or social posts.
This way, MLY provides the capability to distill actionable feedback directly from the authentic voice of your people, without the filters and constraints of survey questionaires.
MLY can analyze:
- Open-ended comments in surveys
- Reviews on external websites
- Posts on social media
![MLY distills actionable insights from comments](https://explorance.wpenginepowered.com/wp-content/uploads/2023/10/MLY-Beyond-Insights.png)
Go beyond insights
MLY drives continuous improvement and stakeholder engagement by distilling any recommendation expressed on what to start, continue, or stop doing
Also, MLY provides alerts on any sensitive matters that may require your immediate attention.
MLY highlights
Download the MLY brochure - Voice of the Employee
Download the MLY brochure - Student Voice
Omnichannel Listening
MLY is data source-agnostic – distilling actionable feedback wherever it come from, including internal evaluations, external review sites, or social media.
No one-size-fits-all ML
MLY provides machine learning models that were specifically built for Higher Education, Human Resources, and Learning & Development
Human Connection at Scale
Save time with MLY and transform thousands of comments, reviews, and social posts into actionable feedback in minutes.
Ahead of Your Needs
MLY is a Machine Learning solution modeled after domain-specific comments and has the ability to evolve and adapt to changing themes.
Ready for the Future
Add topic-specific sentiment analysis and insights to strategic planning by leveraging the API and automating the analysis within an evaluation process.
Insights for all
Dive into feedback analytics and identify trends with intuitive dashboards, accessible to all audiences, directly from MLY self-service analytics portal.
“ Act on Insight, Not on Instinct. ”
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We’re here for you.
A long-term partner, Explorance will take you further than anyone else through:
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A culture of high engagement
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Around the clock (24/7) world-class support
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Value-based consultancy and project management
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A diverse community of higher education and L&D leaders