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Explorance CEO Samer Saab Discusses What the Pandemic Taught Us About Employee Feedback on CRHA Podcast

Montreal, Quebec – April 30, 2021 – Explorance CEO Samer Saab was a recent guest on an episode of ‘RH – Le Balado’, a podcast presented by the Ordre des conseillers en ressources humaines agréés (CHRA). CRHA is Quebec’s preeminent association representing Human Resources consultants.  Samer joined Julie Carignan of Humance for this episode.

Presented by André Champagne, the focus of this 40-minute episode was on the increasing need for business leaders to more actively listen to employee feedback amid the challenges of the pandemic.

Many Quebec workplaces have had to adjust to a year of remote working, as a result of public health measures taken to address the spread of COVID-19 – including Explorance.

As the leading provider of Experience Management (XM) solutions, Explorance grasps the deep insights that feedback can facilitate. We have seen firsthand how fostering a culture based on the employee experience can help ensure an engaged, highly productive workforces, even amid the challenges of COVID-19.

In this episode, the experiences of Explorance’s employees (or Explorers) over the past year are discussed, while Samer also outlines the challenge of living up to and standing by the workplace culture, which is built on mutual respect and reciprocity among all Explorers.

Other issues discussed include overcoming the productivity gap that results from a lack of in-person interactions between colleagues, how to successfully onboard and integrate new employees over this period, and the need for leadership to provide guidance and the confidence to succeed despite uncertainties. 

Explorance’s culture of mutual respect and reciprocity was recognized in April 2021, with the company ranked as the #1 Workplace in Canada by the Great Place to Work® Institute

Please note that this podcast is available in French only.



About the CRHA
With nearly 10,000 members, the CRHA is a major professional association for Human Resource and Industrial Relations professionals in Quebec. The organization is dedicated to developing competency, skills, and professionalism among its members, bestowing the titles of Certified Human Resources Advisor (CRHA) and Certified Industrial Relations Advisor (CRIA) to qualified members as a title of competency in those fields. The CRHA is headquartered in Montreal, Quebec.

Lorcan Archer
Content Marketing Specialist

Continuous listeningCOVID-19Employee insight solutionsExplorance cultureFeedback matters

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