As a global company, Explorance has been closely monitoring the effects of COVID-19 (Coronavirus) around the world. First and foremost, our hearts go out to anyone who has been impacted by the virus, either directly or indirectly. As we keep updated on the situation our priority remains the well-being of our employees, customers, and partners, and we want to ensure that we are acting thoughtfully despite the uncertainties ahead.
In the face of these extraordinary circumstances, we have seen our customers rise above the fear and come together to show some incredible leadership. We are fortunate to work with customers who are dealing with this crisis with measured calmness. The reality is institutions cannot stop providing educational experiences for learners, and businesses must continue to operate.
All of us at Explorance is committed to doing our best to help our customers support a seamless teaching and learning transition. The following are some of Explorance’s COVID-19 resources for the Higher-Education community.
- Explorance Help Center Forum: Blue users are joining the Virtual community forum to share the impact of COVID-19 on course evaluations at their institution, as well as brainstorm what can be done using the technology. As they shift quickly to online courses, everyone’s goal is to minimize the disruption in providing an optimal educational experience for learners. There is strength in numbers, and this forum is an example of how working together can help solve any problem.
- Explorance 24/7 Customer Support: Our Customer Support team will continue remotely to ensure institutions receive the help they need without interruption during this challenging time. Our Business Continuity Plan outlines the measures we are taking to ensure the continuity of vital operations and services.
- Explorance Experts: Our experts are available and continue to look for innovative ways to support and help institutions stay connected with their students as they transition their courses online.
As Hellen Keller said – “Alone, we can do so little; together we can do so much.” Standing together, even as we deal with this pandemic, all of us at Explorance remains laser-focused on your success. Explorance will continue to support our customers with the same dedication they have come to expect, mobilizing our remote support infrastructure. Acting with our core value and mission as our guide, we will continue to aim to be the leading example of an organization that always puts people first. We will get through this together.
Stay connected to share ideas and brainstorm approaches via the Virtual community forum.
Blue•COVID-19•Higher education•Student Experience Management•