The Power of Automation for Stronger Student and Staff Engagement

Panel Discussion: How Leading Nordic Universities Are Accelerating Institutional Enhancement Through Student and Staff Feedback

Issues with data confidentiality, lack of flexibility and diversity, and moves towards centralisation and more effective reporting. These are some of the challenges facing Higher Education providers in the Nordics around developing and administering student surveys.

Explorance, the leading provider of People Insight Solutions, helps universities and business schools to enhance teaching effectiveness and student experience through the way they capture, analyse, and respond to student feedback. Explorance partners with Aarhus University, Copenhagen Business School, Reykjavik University, Stockholm School of Economics, Stockholm University of the Arts, and University College Absalon amongst many of the world’s leading universities.

In this webinar, we take a look at the key issues and trends emerging from our growing work developing student feedback and teaching/module evaluation systems across institutions in the region.

We have pulled together an expert panel to allow anyone with an interest in student voice, quality assurance, and institutional enhancement. Hearing from Explorance’s customer base in the Nordics, panellists will share and discuss their experiences, including the issue they faced, the solution they introduced, and the benefits/impacts to date.

The webinar is essential for anyone involved in developing university surveys.

Presenters

Assia Viachka, Academic Controller, Program Office, Stockholm School of Economics

Assia has been part of developing student experience metrics at the Stockholm School of Economics for the past 8 years. She is currently part of SSE’s Quality Assurance team where she is focusing on various issues related to internal quality control such as the formation of course and program budgets, monitoring of grading and student academic performances, and ensuring results from course and program evaluations help in creating meaningful changes in teaching and learning practices. She was also responsible for the initial implementation of Blue at SSE and together with Kristin works with expanding the use of the system to more internal processes.

Kristin Petersmann, PhD – Data Insights Manager, Stockholm School of Economics

Kristin joined the Stockholm School of Economics in the Spring of 2021 after completing her PhD in Economics at Brown University, USA. Her knowledge of the university setting from teaching and education-related research is a valuable contribution to SSE’s Quality Assurance Team. She has been involved in the further implementation of Blue which has allowed her to quickly gain in-depth knowledge of the system. Kristin is responsible for ensuring that the student experience at SSE is consistently measured and analysed, and that the collected insights are summarized and reported to top management.

Christian Moldt, Head of Quality, University College Absalon

Christian is an experienced quality assurance professional. Since 2013, he has been responsible for University College Absalon’s quality assurance system and its successful institutional accreditation in 2014 and 2020. Absalon was the first University College in Denmark to achieve institutional accreditation.

From his previous position at the Danish Evaluation Institute (EVA), he has extensive experience on an international and national level and has conducted external quality assurance reviews and done consulting for the Danish Ministry of Children and Education. He has been deeply involved in implementing Blue, which is Absalon’s second-generation evaluation system.

Mette Dybkjær Hansen, Team Manager, Business Information and Analytics, Copenhagen Business School

Mette has been working with student evaluations, quality assurance, and management information at Copenhagen Business School for more than ten years. She has been involved in the implementation of Blue and the subsequent implementation of a redefined and restructured teaching evaluation model at CBS. The focus in Mette’s team is both facilitating the student evaluations at CBS and reporting the results consistently, easily accessible and in a relevant context as part of overall management information to departments, study programmes, and senior management at CBS.