Strategies to Enhance Course Evaluation Ecosystem: Lessons Learned at NUS

Kiruthika Ragupathi, The Associate Director in the Centre for Development of Teaching and Learning (CDTL) at NUS
Beh Keng Khim, The assistant manager in the Centre for Development of Teaching and Learning (CDTL) at (NUS).

Student feedback on teaching (SFT) gather information and evaluate faculty for personnel decisions (Spooren & Christiaens, 2016; Darwin, 2017; Hornstein, 2017; Linse, 2017). These evaluations primarily capture students’ perception of their experience and satisfaction with teachers (and teaching), rather than teaching effectiveness. In 2017, the National University of Singapore (NUS) transitioned its centralized university-wide course evaluations (known as the SFT system) from an in-house online system to an automated online system using Blue.

In this session, we share the planning process, insights gained, and strategies employed in the implementation of a university-wide transition within a condensed timeline. First, we describe the lessons learned in terms of the importance of aligning key objectives of the exercise to the larger purpose, collaborating and engaging with the community, educating and engaging students, and building sustainable processes. Second, we share our experience with reporting and the approaches adopted to use feedback data in the overall analytics strategy of your institution. Finally, we end with an overview of our plans for the future.

To download the presentation slides, please click here.

BlueCourse evaluationsEducational experienceHigher educationStudent feedback

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