Running L&D Like a Business by Focusing on Metrics

Presenter: Adrian Voorkamp, Director Learning & Development, Johnson Controls

Adrian Voorkamp of Johnson Controls demonstrates how he and his team were able to see consistent revenue increases over the past 3 years. They were able to achieve this through:

  • gaining insights on the quality of their L&D programs
  • focusing on metrics that align to the business
  • gathering data from various systems to create standardized dashboards showing how L&D compares to the plan and how it is helping the business achieve goals.

 


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