Leadership and Manager Development: Leveraging the Power of 360-degree Feedback


Shawn Overcast, Chief Insights Officer

Karen Cozzie, Principal Consultant




The past few years have brought hyper-disruption to our workplaces and workforce. HR and leadership are faced with the challenges of engaging and retaining talent, managing continual change, upskilling and reskilling employees, and evolving processes to stay competitive within the changing business landscape.

Leaders and managers play a critical role in navigating these changes and are being asked to demonstrate capabilities beyond what they have had to do in the past, including setting the strategic vision and direction, demonstrating integrity and trust, driving and guiding change, and executing for results.

While these are all still important, so too are agility, resilience, and diversity, equity, inclusion & belonging (DEIB). Leadership and manager development will separate the winners from the losers in the years ahead.


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