How a Negative ROI Engaged Business Leaders

Presenter: Kaycee Buckley, Sr Training Manager, Abbott Laboratories

In this webinar Kaycee Buckley, of Abbott Laboratories, shares how she and her team deployed MTM surveys to determine the impact of a coaching program for leaders in the Diagnostics business unit at Abbott Laboratories. Initially, the results didn’t meet expectations but by conducting a complete ROI study and engaging with both L&D staff and business leaders they were able to change the way the program is deployed and managed today.


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