Student Journey Analytics

Higher education faces many challenges due to ever-changing government regulations, an increasingly competitive landscape, and the digitization of the economy. The focus on student success and other key indicators, such as retention, engagement, and graduation rates, are fast becoming top priorities for every academic leader.

With the Blue Student Journey Analytics (SJA) solutions, Explorance helps institutions support students throughout their complete academic lifecycle with a connected experience management process, continuous listening strategy, and decision support capabilities.

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What if we can connect you with students at every touchpoint?

With the holistic approach offered by Blue, universities can redefine the student experience. Blue allows institutions to go beyond course evaluations by providing a centralized feedback collection platform that can be aligned to top priorities. Reach potential students from the moment they submit their application and establish a strong onboarding process. Support current students and ensure they complete their journey by monitoring their learning and overall institutional experience. After graduation, keep alumni engaged to help future generations of students. By being there at every major touchpoint, you can ensure continued student success.

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What if we can help ensure every student’s voice is heard?

How can we fill in the feedback gaps left by stepwise surveys, course evaluations, and student exit surveys? There is a delay from when a student’s voice needs to be heard, and when their feedback is solicited. Minimize the feedback delay with the Bluepulse engagement network. Don’t wait until the end of course or when a student leaves to find out there was problem with teaching and learning, course materials, campus facilities, campus services, etc.

Bluepulse also lets you track changes and improvements. For example, get instant feedback about a new WI-FI set up to ensure students can connect their devices without issue. By having an ongoing open connection across campus, you can resolve any issue from day one.

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What if we can help you make better decisions?

When you don’t have all the context around a given situation, how do you know you’re making the right decision? These decisions become critical when trying to best support students at your institution. When you don’t have a holistic process, connections are being lost and you’re not getting the full picture.

Blue Analytics decision support capabilities include flexible reporting and dashboarding that allows you to tap into your students’ qualitative feedback (direct, indirect, and inferred) so you can make connections that lead to deeper insights and full context. Now you don’t have to ask, “am I making the right decision?”

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Our promise

What’s in it for you with Blue SJA?

We realize that implementing SJA at your institution is a journey. We commit to walking alongside you every step
of the way with one goal in mind, supporting you as you achieve your Blue SJA promise.

  • Attain efficiencies through an integrated and automated feedback gathering process

  • Leave no student behind with an “always-on” listening channel

  • Continuously monitor and enhance institution brand

  • Nurture a culture of innovation with stronger engagement for students
    and teachers

  • Ensure your students stay the path until graduation

  • Decrease first-year student attrition rates

Let’s start the improvement journey together.

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