Student Journey Analytics
Many challenges exist in higher education due to ever-changing government regulations, an increasingly competitive landscape, and the digitization of the economy. The focus on student success and other key indicators such as first-year retention, engagement, and graduation rates, are fast becoming top priorities for every academic leader. At Explorance, we’ve been partnering with higher education institutions for more than 15 years, helping them navigate change through the gradual implementation of a Student Journey Analytics (SJA) framework.
Through the Blue SJA solutions, we help institutions support their students throughout their academic lifecycle with a connected experience management process, continuous listening strategy, and robust decision support capabilities.
How you interact with students from the beginning is critical. Make applicant surveys a central part of your recruitment strategy and gather essential feedback about their experiences to refine and improve.
Integration into campus life can be full of surprises and lessons. Survey your students when it matters most with regular check-ins (30, 90, and 180 days) and help them when they need it most so that retention does not become an issue.
Most institutions stay in touch with no more than 3% of their alumni after graduation. Leverage the right survey strategy to stay connected to your alumni and benefit from their unique insights into academic life, the job market, and additional training needs.
What do your students think of your institutional services (athletics, library, registrar, facilities, etc.)? Address issues in the moment and take advantage of any opportunities.
Improve the overall learner’s journey
at your institution.
Provide access to historical course evaluation results and help your students choose the right course that best fits their learning needs.
First day of class
Why wait for student feedback? Open a two-way communication channel between your students and instructors with Live Formative Feedback.
Know exactly what your students perceive as strengths and weaknesses in your course. Midterm reviews provide the data you need to make improvements before it’s too late.
Last day of class
Through a robust course evaluation process, gather useful insights about the effectiveness of your academic experience in order to improve course content, design, and pedagogy for future students.
Roadblocks to learning
Course drop out
Don’t miss the opportunity to get the feedback of students who have dropped out. In some cases it can indicate a serious issue in the learning process.
Make early detection of at-risk students and improve their chances to succeed in the course. Not all students who fail or drop out would have done so if they had been offered help at the right time.
Instructor & student engagement
Instructors and students need to have regular touch points throughout the semester. While most institutions use Midterm Reviews, at Explorance we believe that student feedback should be ongoing, familiar, and expected.
With Live Formative Feedback, you can engage your students in two-way improvement centric dialogue at every stage of the learning journey.
Address gaps in competencies
throughout the learners’ journey.
Students with strong academic performances that join the workforce often find themselves
lacking key competencies such as communication, problem solving, collaboration, team work,
To ensure that your students have measured competencies to complement their academic
performances, there are a few necessary steps that need to take place during the learner’s
journey including: pre-assessment, competency development programs,
continuous check-ins, and graduation.
Support your learning enablers
for better teaching and learning outcomes.
It is essential that you give instructors and other learning enablers (teaching assistants, fellows,
and advisors) ongoing support in all areas of their practices. This includes teaching effectiveness,
professional development, teaching assistant support, and most importantly engagement
in supporting students in their success.
The vetted Start-Stop-Continue framework is proving more successful than traditional approaches to improvement. Many institutions are implementing it to support the continuous feedback loop so that instructors can get feedback fast and early enough to reach their goals and objectives.
Find out how Live Formative Feedback can make this a reality.
Peer reviews are a major part of an institution’s tenure and accreditation strategies. However, there is a bigger opportunity to leverage them for professional development to further engage instructors in enhancing the learning experience for their students.
Support your instructors’ professional development with a robust 360 degree process.
Blue survey capabilities enable you to gather constant feedback from instructors and other learning enablers throughout their tenure with the institution, ensuring you are checking in and taking the right actions.
Learn how leveraging the right survey strategy can assist you in getting the most out of your instructors.
Teaching assistant support
Why should your teaching assistants have to wait to get feedback? What if the early stage feedback they get could help them improve and become better instructors? How much more would that benefit your institution and your students? Today’s education technologies make that possible.
Find out how you can gather relevant feedback about teaching assistants.
Start your journey into continuous improvement.
Let’s start the improvement journey together.