Explorance MLY for QILT: Listen Better. Act Faster.

The MLY QILT model builds on the Student Experience Survey (SES) framework by re-mapping qualitative data into categories directly aligned with the Quality Indicators for Learning and Teaching. Using 1,200 data points organised across the standard 6 core themes, it enables deeper analysis, more informed decision-making, and targeted actions to improve student satisfaction and QILT outcomes.

1. Mental Health and Wellbeing
2. Skills development
3. Teaching quality and engagement
4. Peer engagement
5. Learning resources
6. Student support and services
7. Other Student Experience

Built in collaboration with five Australian universities, the MLY QILT model combines higher education expertise with a shared commitment to understanding the student experience. Each partner contributed to shaping a model aligned with the QILT framework and grounded in the realities of Australian higher education.

• Australian Catholic University
• Deakin University
• The University of Melbourne
• The University of Newcastle
• The University of New South Wales

MLY Redaction helps institutions protect sensitive information while preserving the insights needed to understand student feedback and take action.

• Protect sensitive data by automatically removing personal identifiers from feedback while preserving the context needed for meaningful analysis
• Maintain valuable insights by safeguarding respondent privacy without losing the feedback institutions rely on to identify themes, concerns, and opportunities
• Reduce institutional risk with safeguards to manage sensitive feedback responsibly and create a safer environment for students and staff

Spend less time processing feedback and more time acting on what students are telling you. MLY quickly analyses large volumes of qualitative feedback, surfaces the trends and themes that matter, and helps teams get actionable insights faster.