AI-powered Comment Analysis

Help your organization harness the power of AI-enhanced feedback.

MLY

Next-Gen AI You Can Trust

500K+

Alerts Highlighted

30M+

Comment Insights Generated

5M+

Recommendations Provided

Businesses Worldwide Trust Explorance

What You Should Know

Ignoring the Voice of Your Employees is Costly

Organizations can often miss critical insights embedded in employee feedback, leading to decreased workplace engagement. Relying solely on quantitative survey data results in delayed, inadequate, or non-existent responses to employee concerns, all of which can impact productivity and revenue.

Voice of the Employee

Respond to Employee Comments with AI-powered Comment Analysis

Enhance conventional workplace feedback with comment insights delivered by purpose-built AI technology. Make data-driven decisions based on real-world recommendations and take employee engagement to the next level.

Listen to Your Authentic Voice of the Employee

Take feedback from any source into consideration to best understand what directly influences the employee experience.

Act on What Your Employees Need

Reduce response time with timely data-driven decisions by distilling actionable feedback from the recommendations made by employees.

Understand the “Why” Behind Your Survey Results

Explorance's AI-powered comment analysis delves deeper into employee feedback, revealing the reasons behind survey results. With topic-specific sentiment analysis and highlighting recommendations in comments, taking action based on real-world employee engagement drivers is much easier.

Listen to Feedback Made on Third-party Sites and Platforms

Listen to employees beyond surveys to identify key factors that influence employee engagement. Explorance's AI-powered comment analysis solution gives you the ability to analyze any comment, like Glassdoor reviews or social media activities, and hear the authentic voice of your employees.

Empower Managers to Own Organizational Change

Empower stakeholders with role-based dashboards that provide personalized insights and actionable recommendations to improve employee engagement. This allows managers to drive organizational change effectively across all teams.

Boost Efficiency and Accelerate Insight to Action

Explorance MLY drastically improves comment analysis velocity while also limiting bias, delivering fast, reliable issue identification and solution implementation. With advanced responsiveness, you can address employee concerns quickly and effectively.

Testimonials

Why Organizations Worldwide Love Using Explorance MLY

"Organizations are seeking more agile, effective and innovative ways of assessing and responding to employee sentiment to improve employee experience. Providers that primarily support alternative means of collecting and analyzing VoE (such as sentiment, conversations and activities) include Explorance (Blue and MLY).”

Gartner®, Market Guide for Voice of the Employee Solutions

November 2023

“By leveraging Explorance Blue, OpusVi is able to access invaluable, real-time insights into the engagement enabling us to continually improve and deliver the highest-quality solutions to health systems."

Kurt Hayes

Chief Product Officer

”Most organizations are sitting on a goldmine of employee data that can drive better talent decisions. This type of technology can fundamentally change how organizations assess and address employee experience and can have a tremendous positive impact on talent retention.”

Mike Cooke

CEO

Augment Employee Engagement Survey Insights with AI

Analyze hundreds of thousands of comments from employee engagement surveys to combine quantitative with qualitative insights for a more accurate portrait of employee sentiment. Identify areas impacting the employee experience and use that data to drive positive change.

Identify Disengagement Points in the Employee Journey

Understand why employees are joining, staying, or leaving your organization by listening to their voices during the moments that matter. With Explorance MLY, you can easily discover recommendations from onboarding, performance, and exit surveys to drive change where it matters the most.

Encourage Conversation with Continuous Listening

Create transparent communication channels where employees can safely share critical organizational feedback. Use Explorance’s AI-powered comment analysis to analyze comments from pulse surveys, post-town hall surveys, internal communications channels, and more.

Case Studies

Discover Explorance MLY Success Stories

Case Study

Liverpool John Moores University: Analyzing the Student Voice with the Help of AI

Case Study

University of Newcastle: Amplifying the Student Voice with AI-powered Qualitative Analysis

Case Study

University of Westminster: Leveraging AI-powered Qualitative Analysis for the NSS and Beyond

FAQ

AI-powered Qualitative Analysis FAQ

Any other questions?

You can measure qualitative feedback using different approaches, such as manual categorization, data visualization, or specialized software. These tools will analyze text from feedback and provide in-depth insights derived from sentiment assessment and categorization. At scale, measuring qualitative feedback helps identify overall sentiment trends across your entire organization and what topics and areas matter the most to your employees.

Explorance MLY is source-agnostic and can analyze any type of written text. Any comments provided through official channels can be assessed using the AI solution, including internal employee surveys, pulse surveys, town hall follow-ups, and feedback shared on third-party sites like Glassdoor, social media platforms, and more.

Employees are more likely to share feedback on third-party websites, which makes a source-agnostic solution so much more valuable. It allows you to capture the authentic voice of your employees beyond the direct feedback you may already be collecting internally.

Explorance’s AI-powered solution distills recommendations from employee comments and prioritizes the most popular topics. For example, it will show how many recommendations were made to change the topic “quality of life” and its importance for employees.

These actionable insights can also be filtered by demographic, such as role, team, or location, and shared with managers so they can only see the recommendations made by their teams.

Explorance MLY analyzes comments at scale, aggregates results, and ranks topics to provide a complete picture of employee sentiment and recommendations. This way, organizations can easily identify what topics have the most negative sentiment across the company and what employees recommend as a solution.

The Explorance solution goes a step further, too, with the ability to detect comments that require immediate attention through customizable alerts. This system allows business leaders to address critical issues at the right time.

Quantitative data offers measurable and objective insights, highlighting trends, while qualitative insights provide context, the reasons behind trends, and valuable recommendations of actions to take. Combining these types of insights gives you a more comprehensive understanding of employee experiences, resulting in more informed decision-making that drives better performance.

Explorance MLY identifies any recommendations made in employees' comments, ties them to specific topics, such as well-being and work/life balance, and highlights the most popular recommendations through intuitive dashboards.

Recommendations can be broken down by demographic, such as role, team, department, and more, to provide tailored insights to every stakeholder inside the organization, empowering them with the confidence to implement change faster.

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Harness the power of feedback to achieve your goals.

Newsletter

Amplify the Voice of the Employee with AI-powered Comment Analysis

Amplify the Voice of the Employee with AI-powered Comment Analysis

Next-Gen AI You Can Trust

500K+

30M+

5M+

Businesses Worldwide Trust Explorance

Ignoring the Voice of Your Employees is Costly

Respond to Employee Comments with AI-powered Comment Analysis

Listen to Your Authentic Voice of the Employee

Act on What Your Employees Need

Understand the “Why” Behind Your Survey Results

Listen to Feedback Made on Third-party Sites and Platforms

Empower Managers to Own Organizational Change

Boost Efficiency and Accelerate Insight to Action

Why Organizations Worldwide Love Using Explorance MLY

Augment Employee Engagement Survey Insights with AI

Identify Disengagement Points in the Employee Journey

Encourage Conversation with Continuous Listening

Discover Explorance MLY Success Stories

AI-powered Qualitative Analysis FAQ

Get a Personalized Demo

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