Automate your surveys
organization wide with Blue
Integrated. Robust. Embedded Reporting.
See Blue Surveys in Action
Accessible on all devices: browsers, tablets, mobile, screen readers, and alternative input devices
Integrates will key infrastructure including HRIS and CRM for utmost automation
Supports event triggered surveys for comprehensive employee and customer experience management
Offers powerful reporting and analytics capabilities for rich insights
Having developed, used and maintained a custom-built application that was fine for the requirements that were understood at the time (12 years ago), our organization was faced with the prospect of a significant investment to take this solution to the next level for the decade to come. In selecting eXplorance as our strategic partner, in Blue we have a true solution that has taken our capability to the next level. It is user friendly with ongoing (minor) enhancements made that reflect customer feedback, it is adaptable to a wide range of data collection, analytics and reporting needs, and we have a wide range of Fortune 500 stakeholders who appreciate the modern look, feel and logic of their new interface.
We are very happy with this product - it has truly removed manual processes and enabled our time to be focused on the truly value adding post survey exercise of analysis discussions.
eXplorance is an excellent company to work with and their BLUE system has no comparison when it comes to survey tools to capture the customer experience and satisfaction. An in addition to the tool being efficient is it is also user friendly. eXplorance's customer service is excellent on all levels. Whether you are working with their professional services team or customer support their response is excellent and without a glitch.
I would not hesitate to recommend them and their products.
I’ve calculated that I can do at least three times the work that I used to do. It used to be difficult to focus on more than one project at a time, because the care and feeding of the survey process could drag out to at least a month. Now the survey tool takes care of all of that.
This tool not only makes our current processes more efficient, but it also allows us to provide a valuable service up-front to potential clients so they can understand the power of what we do.