Our experience with Blue/360 and eXplorance has been phenomenal with respect to product flexibility and excellence. Blue/360 has enabled us to simplify our assessment process with a user-friendly system that our clients find easy to complete. Using Blue/360 has allowed us to concentrate on our business and leave the assessment process in the expert hands of professionals such as the team at eXplorance.
Most 360 degree feedback systems are built around the provider’s models. Blue lets you build a 360 around your own. This is a key selling point when we approach clients.
As a global leadership development company, we were seeking a 360 assessment partner that provided us with robust multi-rater assessment features that were comparable to other providers, reporting and analytics, a flexible turnkey process, and is customer-focused and interested in growing with us long-term. Blue/360 and the eXplorance employees continues to deliver on their promises. The employees of eXplorance we have come to know truly embrace and practice the company core values of integrity & mutual respect; continuous improvement; pursuit of excellence; and value-centric collaboration.
We have been using BLUE 360 for approximately 10 years and find the software provides a great deal of flexibility when it comes to implementing 360s. The set up is a bit more complex than some 360 software, but that is because of the many options available for set up and reporting, which are very important to us. Overall we are very satisfied with the product and the level of service provided by their help desk - we are always discovering new ways we can use the tool.
We have been using Blue 360 here at our college since 2006. It is a staple to our graduate programs and is used in many of our undergraduate programs. The product is a top notch true 360 survey tool which respects the confidentiality and anonymity of the process. eXplorance is one of the easiest vendors I have ever had the pleasure of working with. Their support team is the best technical support team - they are always available to help with anything we need.